IT Manager with 10+ years of experience in aligning IT initiatives with business objectives.
Proven track record of leading technical teams implementing complex technical solutions.
Experienced in leading IT departments and technical teams, ensuring operational effectiveness.
Comprehensive knowledge of IT systems, networking, data, reporting, hardware, and software.
Comprehensive experience developing software platforms, API integrations, and technology partnerships.
Effective communicator with boards, partners, and cross-functional teams.
Expert in initiating, planning and managing IT and digitalization projects within time and budget
Led technological strategy and operations for a forward-thinking real estate developer focused on sustainability and innovation.
Key achievements:
• Developed and executed IT strategy aligned with business objectives.
• Streamlining and optimizing internal IT processes.
• Built and led cross-functional teams in a collaborative, autonomous environment that fostered innovation.
• Implemented and maintained compliance with GDPR & DORA regulations and ISO 27001 standards.
• Researched and integrated new proptech technologies to maintain competitive advantage and drive business growth.
• Mentored startup teams in the Recap smart city accelerator, providing strategic guidance and technical expertise.
Led the development and operations of Kwandoo, a comprehensive software platform for organizing, selling, and managing group activities and camps.
Key responsibilities:
• Managed day-to-day operations while developing long-term strategic vision for the platform.
• Oversaw cloud infrastructure (Linux/AWS/RDS) and ensured scalability and reliability.
• Led development of multi-platform solution (web, iOS) using PHP (Yii) and mobile technologies.
• Implemented continuous delivery processes to improve efficiency and product quality.
• Built strong relationships with key clients including municipal governments, balancing technical requirements with business needs.
Led the development and operations of a niche social network for soccer fans, managing both technical implementation and business partnerships.
Key achievements:
• Designed and implemented scalable infrastructure and backup systems to support growing user base.
• Developed cross-platform solution with Java EE-based REST API and native mobile clients (iOS/Android).
• Managed technical project planning and resource allocation to meet business objectives.
• Built and maintained relationships with international partners (RTL Belgium, Indosat, Saudi Telecom).
• Balanced technical requirements with business needs to create a sustainable platform.
Transformed standard CRM installation into a customized platform (Optimaxx) tailored to organizational needs, driving efficiency.
Key achievements:
• Led the implementation and customization of Selligent CRM platform to meet specific business requirements.
• Managed database operations and data integration from external data providers.
• Developed and implemented training programs to ensure user adoption and maximize platform value.
• Provided technical support and continuous improvement to enhance system functionality.
Jeroen Coupé — jeroencoupe@gmail.com — 0484 81 07 15