o2o Bicycle Leasing
2026 – present
IT Manager, IT Squad Lead & Security Officer
Leading internal IT at o2o and acting as Security Officer, responsible for internal systems, integrations, the company-wide AI rollout and information security.
- Lead the IT squad responsible for internal IT: systems, tooling and the integrations between business applications.
- Own the company-wide AI rollout, from selecting tools to training colleagues and evangelising new ways of working.
- As Security Officer, own information security and ISO 27001 compliance, including continuous security monitoring.
IT Director
Brought in as crisis manager to lead a critical IT transformation, setting the strategic roadmap and modernising infrastructure and the technology stack.
- Set out a technology roadmap to guide digital transformation and modernisation.
- Removed legacy systems and technical debt, streamlining operations and reducing maintenance overhead.
- Upgraded infrastructure and software to a modern stack, improving performance, security and scalability.
- Led the move to an AI agentic contact center, rethinking how customer service works.
CTO & Innovation Manager
Led technology strategy and operations for a real estate developer focused on sustainability and innovation.
- Developed and executed an IT strategy aligned with business objectives.
- Streamlined and optimised internal IT processes.
- Built and led cross-functional teams in a collaborative, autonomous environment that fostered innovation.
- Implemented and maintained compliance with GDPR, DORA and ISO 27001.
- Researched and integrated new proptech to keep a competitive edge and drive growth.
- Mentored startup teams in the Recap smart city accelerator with strategic and technical guidance.
Manager & Technical Lead
Led development and operations of Kwandoo, a software platform for organising, selling and managing group activities and camps.
- Managed day-to-day operations while shaping the long-term vision for the platform.
- Ran the cloud infrastructure (Linux, AWS, RDS) and kept it scalable and reliable.
- Led development of a web and iOS solution built on PHP (Yii) and mobile technologies.
- Introduced continuous delivery to improve speed and product quality.
- Built strong relationships with key clients, including municipal governments.
Technical Lead & Operations Manager
Led development and operations of a niche social network for soccer fans, covering both the technology and the business partnerships.
- Designed and built scalable infrastructure and backup systems for a growing user base.
- Developed a cross-platform solution with a Java EE REST API and native iOS and Android clients.
- Managed technical planning and resource allocation to meet business objectives.
- Built and maintained partnerships with RTL Belgium, Indosat and Saudi Telecom.
Optima Financial Planners
2006 – 2010
CRM Specialist & Systems Manager
Turned a standard CRM installation into Optimaxx, a platform tailored to the organisation's needs.
- Led the implementation and customisation of the Selligent CRM platform.
- Managed database operations and data integration from external providers.
- Developed training programmes to drive user adoption.
- Provided technical support and continuous improvement of the system.